All products
HealthcareBuilt
Unihealth
Outpatient care, on the channel patients already use.
No public site yet — product profile only
The Problem
In much of India, patients are far more reachable on WhatsApp than on a patient portal — but most outpatient tooling still assumes a portal login.
Why It Matters
Access technology only works if it meets patients where they already are. A portal nobody opens doesn't improve outpatient operations.
What We Built
A WhatsApp-native layer for patient access and outpatient operations — booking, queue, records and reminders — built for the realities of Indian hospital vendor stacks.
How It Works
- 01Patients book, check in and receive reminders directly over WhatsApp, in one of six languages.
- 02A slot-and-queue hybrid gives patients a live wait estimate and doctors a real-time queue dashboard.
- 03Bookings write through to the hospital's HIS rather than creating a second, disconnected record.
Key Capabilities
- Six-language WhatsApp workflow (English, Hindi, Telugu, Kannada, Marathi, Tamil)
- Slot-and-queue hybrid booking
- Insta HMS appointment integration and CGHS card OCR
Technology & Architecture
WhatsApp Business Cloud APIFHIR R4-aligned HIS middleware
Who It’s For
Outpatient clinics and healthcare providers serving WhatsApp-first patient populations.
Current Status & Deployment
Built. Not currently in active commercial deployment.