VitalEdge

The Problem

Care teams generate more encounter data than ever, but that data rarely stays continuous — it fragments across devices, programs and billing systems.

Why It Matters

Remote monitoring only improves outcomes if the readings, the care plan and the reimbursement path stay connected. Disconnected tools push that reconciliation work back onto clinicians.

What We Built

A clinical intelligence and care-operations platform that unifies Remote Patient Monitoring, Remote Therapeutic Monitoring, Chronic Care Management, Principal Care Management and Behavioral Health Integration under one architecture, with billing readiness built in rather than bolted on.

How It Works

1. 01Vitals and device data stream in from integrated monitors (Omron, Tenovi and others).
2. 02A smart triage queue surfaces the readings and care gaps that need clinical attention first.
3. 03Billing readiness and CPT-code suggestions are generated alongside the clinical record, not after it.
4. 04A patient portal with an AI navigation assistant keeps patients oriented in their own care programs.

Key Capabilities

• RPM / RTM / CCM / PCM / BHI program support
• Smart triage queue and care-gap alerts
• Automated billing with CPT-code suggestions
• Clinical analytics
• Device integrations (Omron, Tenovi)
• Prior authorization workflows
• Patient portal with AI navigation assistant

Technology & Architecture